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Privacy Policy

How HIT Services collects, uses, and protects your personal data when you use this website.

🛡️ISO 27001 & GDPR Compliant

Last updated: May 2026

Introduction

HIT Services is committed to protecting your privacy. This Privacy Policy explains the conditions under which, and the purposes for which, we collect and use your personal data in connection with your use of our website. We will not use or share your personal data except as described in this policy.

Definitions

Personal Data means any information relating to an identified or identifiable natural person, directly or indirectly.

Processing means any operation performed on personal data, such as collecting, storing, organising, using, transmitting, or deleting it.

Who Can Use This Website

This website and our services are not intended for minors under 18 years of age, and we do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us personal data, please contact us so we can take appropriate action.

Our Data Processing Principles

We collect and process personal data only where we have a lawful basis to do so — to perform a contract, where it is in our legitimate interests, where you have given consent, or where we have a legal obligation. In handling your data we apply the following principles:

  • Fairness & transparency — we are clear about why we collect data and how we use it.
  • Purpose limitation — data is used only for the purpose for which it was collected.
  • Data minimisation — we collect only what is adequate, relevant, and necessary.
  • Storage limitation — we keep data only as long as needed, then securely delete or anonymise it.
  • Accuracy — we take reasonable steps to keep data correct and up to date.
  • Security — we apply appropriate technical and organisational measures to safeguard your data.

Information We Collect

We collect personal data that you voluntarily provide to us, for example when you contact us or request a discovery call. This may include your name, company name, job title, business email address, and phone number. We use this information to respond to your enquiry and to provide the services you have requested.

We also collect certain technical information automatically when you use the website, including your IP address, browser type and language, operating system, referring and exit pages, date and time of access, and details of how you use the site. This helps us understand usage and improve our services.

How We Share Your Data

We do not sell your personal data. We may share it with trusted third-party service providers (for example, IT, analytics, or professional service providers) who act on our behalf and only in line with this policy. We may also disclose data where reasonably necessary to comply with the law, a court order, or a legitimate request from a competent authority, or to protect our rights, users, or others from harm.

Where data is stored using cloud platforms, it may be transferred outside your country. Such transfers are protected by appropriate safeguards as required by applicable law.

Cookies

Cookies are small packets of data stored on your device so the website can remember information about your visit. We use them to improve your experience and to understand how the site is used. Cookie categories include:

  • Strictly necessary cookies — essential for the website to function and let you navigate it.
  • Functionality cookies — remember choices you make for a more personal experience.
  • Performance cookies — collect anonymous information about how the site is used so we can improve it.
  • Targeting & advertising cookies — help us understand the relevance of our campaigns; these are also anonymous.

You can set your browser to inform you about cookies and to accept or block them. Blocking some cookies may limit certain features of the website. You can also delete cookies already stored by clearing your browser history. You can change your cookie choices at any time.

Your Rights

Subject to applicable law, you have the following rights over your personal data:

  • To be informed about how your data is collected and used.
  • To rectification if your data is incorrect or incomplete.
  • To restrict processing of your data in certain circumstances.
  • To erasure ("right to be forgotten") where there is no lawful basis to keep your data.
  • To data portability — to receive your data in a structured, machine-readable format.
  • To object to processing based on your particular situation.
  • To not be subject to solely automated decision-making, including profiling.

Security

We treat personal data as confidential and protect it against unauthorised access, unlawful processing, accidental loss, modification, or destruction, using appropriate technical and organisational measures. These measures form part of our information security management practices, which are aligned with the ISO 27001 standard, and our data handling is conducted in accordance with the GDPR. Please note that no transmission of information over the internet can be guaranteed to be completely secure.

Updates to This Policy

We may review and update this Privacy Policy from time to time. Any changes apply once the revised policy is published on this page, so we encourage you to review it periodically.